News Centre
The News Centre is the central location for all TCSI Support news and updates. You can subscribe to our newsletter and receive updates about this website by checking your subscription preferences.
Upcoming Webinars
| Date | Time | Audience | Topics | To attend |
|---|---|---|---|---|
| 5 December 2022 | 2:00pm - 3:00pm [AEDT] | PIR | TCSI PIR Staff Verification Webinar | Register Here. |
| 14 December 2022 | 2:00pm - 3:00pm [AEDT] | HE and VSL | TCSI Support drop-in session | Register Here. |
| 15 December 2022 | 2:30pm - 3:30pm [AEDT] | HE and PIR | TCSI Staff Verification Webinar | Register Here. |
Please be aware that future TCSI webinars will become fortnightly.
Please see our TCSI drop in sessions page for further information and past recordings.
For Provider Information Request (PIR) providers, please see our PIR webinars page.
-
Webinar
TCSI November 2022 webinar
The recorded webinar is now available at TCSI November webinar. The webinar provides updates on: The holiday season 2023 Secretary’s and Ministerial notices 2022 loan fee … -
eNews
PIR Staff Verification
The new interface for verifying PIR Staff data is now available in TCSI Analytics and providers are asked to sign of their staff data before 16 December 2022. Verification is the final … -
eNews
TCSI Update - Unplanned Outage for TCSI production environment
The production environment is currently experiencing an unplanned outage. The outage began at 10am on Friday 25 November 2022 and is impacting TCSI Data Entry and B2G APIs. We are treating … -
eNews
TCSI November Newsletter 2022
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with the TCSI news. Click on the headings below to find out more: -
eNews
TCSI Analytics update - 14 November 2022
The TCSI Analytics team has been working hard to deliver new reports and enhanced functionality to our users. Keep reading to find out more. Tax File Number (TFN) notifications The … -
eNews
Planned outage in TCSI - 11 November 2022
System maintenance will be conducted in the TCSI production environment and requires an outage to: TCSI Data Entry portal from 5pm [AEDT] on Thursday 17 November 2022 B2G APIs from … -
Webinar
TCSI October 2022 webinar
The recorded webinar is now available at TCSI October webinar. The webinar provides updates on: The new TCSI Support Website HE Staff data verification -
eNews
TCSI update - October 2022
Planned outage in the test environment The TCSI test environment will undergo planned maintenance causing an outage from 26 October 2022 to 28 October 2022. During this time, providers … -
User Guide
How to report the TEQSA Provider Information Request
The Tertiary Collection of Student Information (TCSI) New Starter toolkit is for Provider Information Request (PIR) providers to quickly access the information they need to commence the … -
User Guide
How to report as a VET Student Loans provider
The Tertiary Collection of Student Information (TCSI) New Starter toolkit is for Vocational Education and Training (VET) providers to quickly access the information they need to commence the … -
User Guide
How to report as a higher education provider (HESA approved)
The Tertiary Collection of Student Information (TCSI) New Starter toolkit is for higher education providers to quickly access the information they need to commence the process of reporting … -
Webinar
TCSI September 2022 webinar
The recorded webinar is now available at September TCSI webinar. The webinar provides updates on: Website update Staff data submission (University and PIR staff) -
News and Media
Verification of TEQSA higher education 2021 student data
TESQA Higher education student data is now available in TCSI Analytics. Verification is due by 30 September 2022 for the TESQA 2021 Higher Education Student (PIR) Collections. The PIR … -
eNews
TCSI Update - TCSI Analytics outage now resolved
TCSI Analytics experienced an unplanned outage affecting all reports at 4:30pm Tuesday 30 August 2022. The issue has been resolved since 2:45pm [AEST] on Wednesday 31 August 2022. Higher … -
Webinar
TCSI August 2022 webinar
The recorded webinar is now available at August TCSI webinar. The webinar provides updates on: Scheduled validations Website update Higher education verification Bulk USI … -
eNews
TCSI Newsletter August 2022
The TCSI Newsletter provides information for Higher Education and VET Student Loans providers to ensure they have up to date information about TCSI. Click on the headings below to find out more: -
eNews
TCSI higher education update - August 2022
-
eNews
USI bulk verification
USI bulk verification will be re-triggered on Monday 15 August 2022 for students that meet the following criteria: A USI is reported against the student record where the USI currently … -
eNews
TCSI update - TCSI outages
TCSI APIs and TCSI Data Entry outage The planned fortnightly outage will not be resolved within the regular 8.00 am to 10.00 am (AEST) window. The extended outage is expected to be … -
eNews
Verification of higher education 2021 student data
The new interface for verifying Higher education student data will be available in TCSI Analytics from Thursday 4 August. Verification is due by 3 September 2022 for the higher education … -
eNews
TCSI updates and outages
TCSI Analytics outage The following TCSI Analytics reports will be unavailable from 5pm (AEST) Friday 29 July to 11am (AEST) Monday 1 August: Course Completions (All Students) Live … -
Webinar
TCSI July 2022 webinar
The recorded webinar is now available via registration at TCSI July webinar. You may need to register in the application to view the recording. The webinar provides updates … -
eNews
TCSI Newsletter June 2022
The TCSI Newsletter provides information for Higher Education and VET Student Loans providers to ensure they have up to date information about TCSI. Click on the headings below to find out more: -
eNews
TCSI system update
PRODA outages may be experienced tonight between 10:00pm (AEST) Friday 24 June to 3:00am (AEST) Saturday 25 June 2022. This may impact education providers when attempting to log in to … -
Webinar
TCSI June 2022 webinar
The recorded webinar is now available via registration at TCSI June webinar. You may need to register in the application to view the recording. The webinar provides updates on: TCSI … -
eNews
TCSI system update
Unplanned outage resolved in production The unplanned production outage is now resolved and the TCSI APIs and TCSI Data Entry portal can be used to report and retrieve data. The unplanned … -
eNews
TCSI Analytics: partial outage
The TCSI Analytics 'Provider Notifications' report has been unavailable since 9am on 1 June 2022. Work is currently underway to resolve the issue. For the latest status on TCSI Analytics … -
eNews
TCSI Analytics: partial outage
The TCSI Analytics 'Provider Notifications' report has been unavailable since 9am on 1 June 2022. Work is currently underway to resolve the issue. For the latest status on TCSI Analytics … -
Webinar
TCSI May 2022 webinar
The recorded webinar is now available via registration at TCSI May webinar. You may need to register in the application to view the recording. The webinar provides updates on: Loan … -
eNews
TCSI Update - TCSI Outages
TCSI Production outage to be extended The regular fortnightly production release window will be extended so that it runs from 8am to 1pm [AEST] on Friday 20 May. The extra time is … -
eNews
Provider Information Request - reporting due dates
On 18 May the department sent a formal confirmation to CEOs acknowledging the strong partnership between our organisations in commencing your transition to the Tertiary Collection of Student … -
eNews
Higher education update - reporting due dates
TCSI Support announced extensions to higher education deadlines for HESA approved providers in April. On 18 May the department sent a formal confirmation to Vice Chancellors and CEOs … -
eNews
TCSI Analytics - 26 April 2022
TCSI Analytics allows real-time access to your reported data. The reports provide access to view and download the data reported to TCSI, and includes data migrated from HEIMS. TCSI … -
Webinar
Staff Collection - file upload training
The recorded webinar is now available via registration at Staff Collection - file upload training. You may need to register in the application to view the recording. The webinar provides … -
eNews
TCSI Update - Temporary re-opening of the HDR end user engagement packet
The HDR end-user engagement packet was re-opened with the 2021 format on 4 April 2022. That means HDR end-user engagements can now be removed or revised with the same elements and allowable … -
eNews
TCSI Analytics is now available
The unplanned outage impacting The TCSI Analytics service has been resolved and reports are now available. Stay up to date with the latest status of TCSI and associated systems by visiting … -
eNews
TCSI Higher Education Update - 7 April 2022
The Department acknowledges the need to extend the following higher education deadlines: applications, preferences and offers staff reporting. We are currently working with our … -
Webinar
TEQSA reporting in TCSI Data Entry
The recorded webinar is now available via registration at TEQSA reporting in TCSI Data Entry. You may need to register in the application to view the recording. The webinar provides a … -
Webinar
Introduction to TEQSA reporting in TCSI
The recorded webinar is now available via registration at Introduction to TEQSA reporting in TCSI. You may need to register in the application to view the recording. The webinar provides … -
Webinar
TCSI March 2022 webinar
The recorded webinar is now available via registration at TCSI March webinar. You may need to register in the application to view the recording. The webinar provides updates … -
Webinar
TCSI webinar - Reporting for Research Students
The recorded webinar is now available via registration at Reporting Research Students webinar. You may need to register in the application to view the recording. The webinar is for Higher … -
eNews
TCSI update - New HEP and VET TCSI Analytics reports released
New reports are available in TCSI Analytics that provide details of data reported to the department by Higher education and VSL providers. Links to each of the report coding notes that … -
Fact Sheet
Changes to University Applications and Offers collection
Changes to the Application and Offers collection were announced in October 2021. This guide provides a comparison between the current reporting requirements and the TCSI data framework … -
eNews
TCSI March 2022 Newsletter
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with the TCSI news. Click on the headings below to find out more: -
eNews
Higher education file upload templates now available
File upload templates for the higher education staff and applications and offers collections are now available via the TCSI Data Entry page … -
eNews
Scheduled validation update
A number of enhancements are planned for scheduled validations processing. We aim to have these delivered in the next two weeks. Scheduling TCSI Analytics to refresh after scheduled … -
eNews
TCSI update - the updated Scheduled validations fact sheet is now live on the TCSI Support website
Providers can access the updated fact sheet on the Notifications page under the Scheduled validations heading. Release 2 of the Scheduled validations was released today, Friday 18 … -
eNews
TCSI update - TCSI Data Extract service currently unavailable
TCSI Data Extracts are currently unavailable due to a technical issue. This issue will mainly impact any provider that has requested a data extract since 2.30pm [AEDT] … -
Fact Sheet
Tax File Number (TFN) Verification
-
eNews
TCSI update - Scheduled validations are coming soon
Scheduled validations will be released incrementally over the next few Production releases. Commencing Friday 11 February 2022 new notifications will be generated for Unique Student … -
eNews
TCSI February 2022 Newsletter
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with the TCSI news. Click on the headings below to find out more: -
eNews
The USI and TFN bulk verification will occur from this afternoon, Friday 21 January 2022.
The bulk verification will initiate a further 12 weeks period for TFN checks and a 42 day period for USI checks. USI and TFN verification will occur nightly until those periods end, after … -
eNews
TCSI update - New TCSI Analytics reports released
New reports are available in TCSI Analytics to provide summaries and comparisons of Higher Education data. Links to the specifications for each new report are below. Higher Education … -
eNews
TCSI Newsletter December 2021
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with the TCSI environment and transition. Click on the headings below to find out more. -
eNews
Extension Of The FEE-HELP Loan Fee Exemption To 31 December 2022
Subject to the passage of legislation, the Government is further extending the FEE‑HELP loan fee exemption until 31 December 2022 to continue to encourage local students to study during … -
eNews
RESOLVED - Loan transfers resume to the ATO
TCSI and the Australian Taxation Office (ATO) have now resumed the transmission of loan data to the ATO. Loans which were queued from last week have now been transferred. The TCSI … -
Webinar
TCSI November 2021 webinar
The recorded webinar is now available via registration at TCSI November webinar. You may need to register in the application to view the recording. The webinar provides updates … -
eNews
Unplanned outage - TCSI Data Entry and TCSI Analytics
An unplanned outage has been reported in the TCSI Data Entry and TCSI Analytics environments from today 17 November 2021 from around 7.20am (AEDT). The issue appears to be a global outage … -
eNews
TCSI Newsletter November 2021
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with the TCSI environment and transition. Click on the headings below to find out more. -
eNews
Update from the TCSI team
This updates covers: an invitation to the TCSI provider webinar next Wednesday 18 November changes to the reporting requirements for the 2021 higher education collections VET … -
Webinar
TCSI Webinar October 2021
The recorded webinar is now available via registration at TCSI October webinar. You may need to register in the application to view the recording. The webinar provides updates … -
eNews
TCSI Update - 2020 Student Data Verification
2020 higher education data verification reports The 2020 student data verification process was due to be completed by 8 October 2021. This date is being extended to allow the department … -
eNews
Reporting Requirements For The 2022 Higher Education Data Collections
The 2022 Ministerial Notice The key changes are requirements for the submission of the University Applications and Offers data collection and the Higher Education Staff data collection in … -
Webinar
TCSI Webinar September 2021
The recorded webinar is now available via registration at TCSI September webinar. You may need to register in the application to view the recording. The webinar provides updates … -
eNews
TCSI Update - 2020 Student Data Verification
2020 higher education data verification reports A process to follow for the verification of the 2020 higher education student data has been released. This process will be a manual process … -
eNews
TCSI Update - 10 September 2021
TCSI planned outage rescheduled We have heard your feedback about the weekly TCSI production release. As a result production releases will move from a Wednesday to a Friday each week. The … -
eNews
TCSI Update - September 2021
Release of TCSI roadmap for 2021 delivery The TCSI Data Collections team have released a high level roadmap for new TCSI development occurring in the second half of 2021. This roadmap … -
Webinar
TCSI Webinar August 2021
The recorded webinar is now available via registration at TCSI August webinar. You may need to register in the application to view the recording. The webinar provides updates on TCSI … -
Video
Understanding VET Reporting Requirements
-
Video
Understanding Higher Education Reporting Requirements
-
Webinar
Essential Training for TCSI Data Entry: File Upload users webinar
The recorded webinar is now available via registration at Essential Training for TCSI Data Entry: File Upload users webinar. You may need to register in the application to view the … -
eNews
TCSI Newsletter August 2021
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with the TCSI environment and transition. Click on the headings below to find out more. -
Webinar
TCSI Webinar July 2021
The recorded webinar is now available via registration at TCSI July webinar. You may need to register in the application to view the recording. The webinar provides updates … -
Fact Sheet
Unique Student Identifier verification – Phase 1
USI in higher education From 1 January 2021, new higher education students must have a Unique Student Identifier (USI) to be eligible for a Commonwealth supported place (CSP) and … -
Webinar
TCSI Webinar June 2021
The recorded webinar is now available via registration at TCSI updates – webinar. The webinar provides updates on: TCSI transition Upcoming Ministerial and Secretary's … -
eNews
TCSI Newsletter June 2021
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with the TCSI environment and transition. Click on the headings below to find out more. -
eNews
TCSI Newsletter May 2021
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with the TCSI environment and transition. Click on the headings below to find out more. -
Fact Sheet
Reporting withdrawals in TCSI
Why is it important to correctly report unit of study withdrawals? The correct reporting of withdrawals is important so that: the TCSI system correctly reverses or remits any loans … -
Fact Sheet
Resolving real-time validation errors
What is a Real-Time Validation (RTV) error? When you submit your data to TCSI, a range of RTV checks are performed to ensure any new data reported is consistent with data that was … -
eNews
TCSI Newsletter March 30 2021
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with the TCSI environment and transition. Click on the headings below to find out more. -
Fact Sheet
Understanding 'safe mode' in TCSI
What is safe mode? Your organisation will automatically be set to a safe mode in TCSI once HEPCAT is closed for onboarding to TCSI. While you are in safe mode, TCSI will not send your … -
Fact Sheet
Verification of 2020 higher education data
2020 verification snapshots As the verification reports are not yet live in TCSI Analytics, we will take verification snapshots that will be used for 2020 funding reconciliations, … -
eNews
TCSI Newsletter March 17 2021
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with the TCSI environment and transition. Click on the headings below to find out more: -
Webinar
Higher Education Webinar March 2021
The recorded webinar is now available at March higher education webinar. This webinar recording will provide information on: Verification of higher education 2020 … -
Appendicies, Codes and Tables
TCSI Releases and upcoming development
-
Webinar
TCSI Onboarding Finalisation - Dual
Dual provider sessions* Date Type of webinar Link to recording 3 Mar 2021 TCSI … -
Webinar
TCSI Onboarding Finalisation - HEP
Higher education provider sessions Date Type of webinar Link to recording 3 Mar 2021 TCSI … -
Webinar
TCSI Onboarding Finalisation - VET
VET Student Loans provider session Date Type of webinar Link to recording 3 Mar 2021 TCSI … -
eNews
TCSI Newsletter February 2021
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with TCSI and the transition process. -
Fact Sheet
Vendor notifications factsheet
This document provides software developers with guidance on how to consume the notifications endpoint, which have been implemented as part of the Integrated Tertiary Systems Platform (ITSP) … -
Webinar
Higher Education Webinar February 2021
The recorded webinar is now available at February higher education webinar. This webinar recording will provide information on: TCSI transition update Verification of 2020 … -
Video
TCSI Data Entry - Review file history
Video guide for TCSI Data entry Video Duration (m:ss) Review file history 4:24 User guides and file templates for TCSI Data Entry are … -
Video
TCSI Data Entry - Upload a file
Video guide for TCSI Data entry Video Duration (m:ss) Upload a file 2:07 User guides and file templates for TCSI Data Entry are … -
Video
TCSI Data Entry - Prepare a file
Video guide for TCSI Data entry Video Duration (m:ss) Prepare a file 3:54 User guides and file templates for TCSI Data Entry are … -
Video
TCSI Data Entry - Access TCSI Entry
Video guide for TCSI Data entry Video Duration (m:ss) Access TCSI Data Entry 2:53 User guides and file templates for TCSI Data … -
Webinar
TCSI Data Entry Demonstration
Date Type of webinar Time[AEDT] Link to webinar 18 Feb 2021 TCSI Data Entry demonstration 2 - 3 … -
eNews
Check out the new TCSI Tracker
The TCSI Tracker is now available on the homepage of the TCSI Support website. The tracker will give you visibility of planned maintenance and any unplanned outages. The tracker is split … -
Webinar
TCSI Webinar February 2021
The recorded webinar is now available at February TCSI webinar. This webinar recording will provide information on: TCSI update TCSI Analytics Risks in using both APIs and … -
eNews
TCSI Newsletter January 2021
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers up to date with the TCSI environment and transition. Welcome back We have an exciting year ahead … -
eNews
TCSI Newsletter December 2020
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers, vendors and TCSI developers up to date with the TCSI environment and transition process. Click on … -
Webinar
TCSI Webinar November 2020
The recorded webinar is now available at November TCSI webinar. This webinar recording will provide information on: TCSI readiness road map key dates special session by … -
eNews
TCSI Newsletter November 2020
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers, vendors and TCSI developers up to date as we get closer to going live. Click on the headings below … -
eNews
TCSI Analytics 'GO LIVE' Announcement
TCSI Analytics is now in production. You can access the new site directly from the following link: https://analytics.tcsi.education.gov.au/. You can now view and download all the data … -
Webinar
TCSI Webinar October 2020
This webinar recording will provide information on: Go Live Timeframe Provider on-boarding to TCSI the Onboarding timeline and arrangements a virtual walk through of TCSI … -
eNews
TCSI Newsletter September 2020
The TCSI Newsletter helps to keep our Higher Education and VET Student Loans providers, vendors and TCSI developers up to date as we get closer to going live. Click on the headings below … -
User Guide
Developing TCSI compatible software
TCSI Solution Overview The Tertiary Collection of Student Information (TCSI) solution provides a simple and easy way for HELP providers, higher education providers, and VET Student Loans … -
Webinar
TCSI Webinar September 2020
The recorded webinar is now available at September TCSI webinar. This webinar recording provides information on: Results from our TCSI surveys Tips on what providers can … -
User Guide
Reporting effective dates (E609/E610)
What are effective dates? Effective dates indicate when values in a data packet or extension are true. They allow information to be reported once, and then only updated when … -
eNews
TCSI Newsletter August 2020
The TCSI Newsletter helps to keep our higher education and VET Student Loans providers, vendors and TCSI developers up to date as we get closer to going live. Click on the headings below … -
Webinar
TCSI Webinar August 2020
The recorded webinar is now available at August TCSI webinar. This webinar recording provides information on: TCSI readiness surveys Updating effective dates Field of Research … -
Webinar
TCSI Webinar July 2020
TCSI Analytics showcase - 16 July 2020 The recorded webinar is available at July TCSI webinar. This webinar recording provides information on: The 2020 and 2021 reporting … -
eNews
TCSI Newsletter July 2020
Reporting Requirements for the Higher Education Data Collections Vice Chancellors and CEOs of higher education providers were advised of the release of reporting requirements on Friday 3 … -
eNews
TCSI Newsletter June 2020
The June Newsletter contained updates on reporting in 2020 and the TCSI project. Click on the headings below to find out more. -
Fact Sheet
Notifications
What are notifications? To the extent possible, providers will receive near real time responses to the submission of data. That is, if data is supplied that is either incorrect or … -
Fact Sheet
CHESSN management in TCSI
Previous process Providers were required to acquire a Commonwealth Higher Education Student Support Number (CHESSN) through HEIMS WebService or HEIMS Administration for their Commonwealth … -
Fact Sheet
OS-HELP reporting: correct linking of language loans
A review of the reporting of OS-HELP language loans indicated that a substantial minority of providers were not correctly reporting the link between OS-HELP language loans and OS-HELP study … -
eNews
TCSI Support email update
As we further integrate our support capability across the Department of Education, Skills and Employment and Services Australia, there will be a change of address for the TCSI Support … -
User Guide
Loan processing for HECS HELP, FEE HELP and VSL loans
What is StEME? StEME is the Student Entitlement Management Engine. StEME is a component of TCSI that is responsible for: creating student loans calculating a student's HELP … -
User Guide
Loan processing for OS-HELP loans
What is StEME? StEME is the Student Entitlement Management Engine. StEME is a component of TCSI that is responsible for: checking that students don’t access more than two OS-HELP … -
eNews
Higher education TCSI update #2 - 2 April 2020
Reporting 2020 higher education data Thank you for your patience as we work through the arrangements for reporting your first 2020 higher education data submissions. To lessen your … -
eNews
Higher education TCSI update
Reporting 2019 higher education course completions Following our advice last week that the transition period for on-boarding to TCSI would be extended, we are asking providers that report … -
eNews
Extension to the TCSI transition period
Extension to the TCSI transition period Following concerns raised with the TCSI team relating to COVID-19 and how this continues to cause major disruptions to education providers and TCSI … -
eNews
TCSI Newsletter January 2020
Transforming the Collection of Student Information (TCSI) Please note the following change to implementation dates for TCSI. The first date from which TCSI will be available to receive … -
Fact Sheet
Data frameworks
The data frameworks are a visual representation of the data groups, packets and extensions that make up the TCSI data collections. They make great posters and help show the bigger picture … -
eNews
TCSI testing fact sheet & updated file templates
The newly released TCSI testing fact sheet includes information on how you can test your TCSI compatible solution at different stages of the project. Get your copy of the fact sheet … -
Video
TCSI Project Video
Services Australia and the Service Hub have put together a video that gives a high level overview of what TCSI is about. The TCSI solution will replace the Higher Education Provider … -
eNews
Effective from and Effective to Dates
Effective from dates (E609) and effective to dates (E610) are used in the TSCI solution to indicate the time period during which values in a data packet or extension are true. They allow you … -
eNews
Identifying students
A key goal of the TCSI project has been to improve how we identify students. Duplicate identifiers can lead to inaccurate entitlement checks that make managing course fees difficult for … -
eNews
2020 Reporting Requirements
You can now access the final version of the data element specifications and data frameworks from the TCSI resources page, under the 2020 Reporting Requirements tab. The final scope, … -
eNews
Prepopulating TCSI with HEIMS data
We are currently analysing all the data in HEIMS to work out how we can best move this information to the new TCSI environment. Verified historical data HEIMS holds the authoritative …