The TCSI Tracker displays the current status of TCSI and associated systems. It is updated whenever these statuses change.
To get notified about system outages, new user guides and other technical advice, subscribe to TCSI website alerts.
| Environment | Status | Notes |
|---|---|---|
Webservice Alert |
Operating | |
PRODA |
Operating |
See Webservice Alert section for upcoming PRODA SSL certificate renewal message. Please review the expiry dates of your B2B devices and renew the activation periods to ensure PRODA access will continue without disruption. Further information can be found in our PRODA guide. |
B2G APIs |
Operating | API system codes follow the National API Standards. TCSI Validation codes are TCSI specific and can be found on the TCSI Validations page. |
TCSI Data Entry |
Operating | A number of providers are experiencing a 00017SYS or an RTV 10024 error when reporting Course on Campus data since Monday, 8 September 2025. We are investigating as a high priority. |
TCSI Analytics |
Operating |
TCSI Analytics has been restored following a partial outage in the production environment due to the release of the updated landing page and higher education dashboards. The partial outage occurred during the following period: Start: 8:00 AM [AEDT], Thursday 30 October 2025 The following services within TCSI Analytics are now available:
For more information, please see the TCSI October 2025 Provider Webinar once the recording is made available. If you require production data from TCSI, that are not available from TCSI Analytics, please submit a data extract request. TCSI Data Extracts are unavailable following the scheduled maintenance of the TCSI system. All TCSI Data Extracts requests sent before Friday, 12 September 2025 are now expected to be available on the FTP from Wednesday, 17 September 2025. |
Production environment |
Operating |
TCSI Analytics has been restored following a partial outage in the production environment due to the release of the updated landing page and higher education dashboards. The partial outage occurred during the following period: Start: 8:00 AM [AEDT], Thursday 30 October 2025 The following services within TCSI Analytics are now available:
For more information, please see the TCSI October 2025 Provider Webinar once the recording is made available. A number of providers are experiencing a 00017SYS or an RTV 10024 error when reporting Course on Campus data since Monday, 8 September 2025. We are investigating as a high priority. The next production release will occur on Friday 7 November 2025 and will continue fortnightly thereafter. The regular releases require an outage to TCSI Data Entry and B2G APIs from 8.00am to 10.00am [AEDT]. Release notes will be available following a major production release. |
Test environment |
Operating |
Regular deployments to the test environment are scheduled for 8.00 am – 9.30 am [AEDT] fortnightly on a Tuesday. Providers and TCSI developers can now apply to the test environment by completing the TCSI test account request. Delays may be experienced when assigning CHESSNs and verifying mock TFNs. |