TCSI Newsletter August 2022

The TCSI Newsletter provides information for Higher Education and VET Student Loans providers to ensure they have up to date information about TCSI.

Click on the headings below to find out more:

For VSL and Higher education providers

Scheduled validations
Scheduled Validations Providers are encouraged to continue to resolve scheduled validation errors.

Scheduled validations identify issues with reported data and are designed to ensure records are complete, correct, and consistent. Unresolved scheduled validations may prevent loans from transferring to the ATO and may impact publications and provider payments. 

Scheduled validations appear on the Provider notifications report in TCSI Analytics and will remain on your table until the relevant validation has been resolved. Some providers may also be able to view notifications in their student management software.

How TCSI Support is helping you

TCSI Support appreciates providers’ on-going efforts to resolve scheduled validations. TCSI Support is conducting reviews of providers with a high number of scheduled validations and sending an email to their TCSI primary and secondary contacts. The email shares the top three validation error messages which are causing the bulk of scheduled validations for the provider.

Please keep an eye out for one of these emails as we look forward to supporting you to ensure your records are complete.

Find out more

Providers can access the updated fact sheet on the Notifications page under the scheduled validations heading. For further guidance, providers are encouraged to attend our regular drop-in sessions and webinars.

Higher education only