User guides & fact sheets

This page contains all our of user guides and fact sheets

Title Purpose
Accessing TCSI services (PRODA) This guide provides a comprehensive process for registering your organisation with PRODA and troubleshooting PRODA issues.
Changes to University Applications and Offers collection This guide provides a comparison between the current University Applications and Offers reporting requirements and the TCSI data framework released in 2019.
CHESSN management in TCSI Managing and allocating CHESSNs in TCSI
Data frameworks The data frameworks are a visual representation of the data groups, packets and extensions that make up the TCSI data collections and can be downloaded from this page
Developing TSCI compatible software  How to become and onboard as a TCSI developer and develop TCSI compatible software

How to report as a higher education provider (HESA approved)

For higher education providers to quickly access the information they need to commence the process of reporting data.

How to report as a VET Student Loans provider

For VET Student Loans providers to quickly access the information they need to commence the process of reporting data.

How to report the TEQSA Provider Information Request

For TEQSA Provider Information Request providers to quickly access the information they need to commence the process of reporting data.
Loan processing (HECS HELP, FEE Help and VSL loans)  Understanding HECS HELP, FEE Help and VSL loan processing and StEME
Loan processing (OS-HELP)  Understanding OS-HELP loan processing and StEME
Notifications Understanding notifications and how to access them
OS-HELP reporting Correctly linking OS-HELP language loans
Reporting effective dates (E609/E610) How to reporting effective dates for E609/E610
Reporting withdrawals in TCSI  How to correctly report unit of study withdrawals 
Resolving real-time validation errors How to resolve real-time validation errors
Tax File Number (TFN) verification

For providers: steps involved in the TFN verification process and how to ensure TFNs can be verified

For students: how to assist their provider with resolving TFN mismatch issues

Understanding safe mode in TCSI  Understanding safe mode and how to exit it
Unique Student Identifier verification – Phase 1 Understanding mandatory higher education student USIs
Vendor notifications factsheet  For software developers: guidance on how to consume the notifications endpoint
Verification of 2020 higher education data  How to verify, amend and confirm 2020 higher education data