TCSI February 2022 Newsletter

TCSI Support would like to welcome back all new and existing providers. We hope everyone had a safe and relaxing holiday season.

There will be continuous improvements to TCSI coming in 2022. Please continue to check the TCSI support webpage and the TCSI tracker for more information and updates on TCSI.

Scheduled Validations will soon be available.

These validations are a tool to assist you with ensuring your TCSI data is complete and accurate.

Scheduled validations will start appearing on your notifications table and will remain on your table until the relevant data has been updated. These validations can be accessed via APIs or through TCSI Analytics on your Provider Notifications Report.

Scheduled Validations will support you to ensure your data is correct and complete ahead of 2021 data verification timeframes.

We understand that resolving these scheduled validation errors will take time. Support from the TCSI Support team will be available to assist providers in understanding and resolving identified errors. If you require assistance, please contact TCSIsupport@dese.gov.au.

The Bulk USI and TFN verification commenced on Friday 21 January 2022.

A second bulk USI verification commenced on Friday 28 January 2022 to capture records that did not trigger for verification in the first bulk verification.

The Bulk verification will assist providers to clear the backlog of unverified Unique Student Identifiers (USIs) and Tax File Numbers (TFNs). The bulk verification should initiate a further 12-week period for TFN checks and a 42-day period for USI checks, after which providers or their systems will need to re trigger verification by re submitting affected student records.

The Department is continuing to work on solutions to improve the current re-verification process and specific issues can be monitored through the 'identified issues in production' tracker. For any issues providers may encounter that are not on the identified issues in production list, please contact TCSIsupport@dese.gov.au.

For higher education enquiries about TFN verification, please contact help.policy@dese.gov.au.

For more information on USI, please see USI in higher education. Further information on creating, searching, or verifying a USI is available at www.usi.gov.au.

TCSI support will continue to host provider webinars during 2022.

TCSI Drop-in sessions have also started again with the first one for the year held on 12 January. Drop-in session details, including how to register and to view previous recordings can be found here.

Register Now for Upcoming Webinars!

These sessions are an excellent opportunity to get up-to-date information and to ask any questions you might have about TCSI.

With the beginning of the new year, TCSI would like to take this opportunity to remind providers to check that their contact details are up to date to ensure no TCSI communications are missed.

To facilitate this process we will be sending a survey via Qualtrics to primary and secondary contacts to enable providers to check their TCSI contact details are up-to-date.

Earlier this month, new TCSI Analytics reports for higher education data were released.

These reports allow providers to access summaries of loans and unit completions data.

You can review the coding notes for each report through the links below, and these are also located on the TCSI Analytic page

• Higher Education EFTSL Live Data Report
• Higher Education HELP Live Data Report
• Higher Education FEE-HELP Live Data Report
• Higher Education Unit of Study Completions Live Data Report
• Higher Education HECS-HELP Payment Status Report
• Higher Education Adjusted FEE-HELP Live Data Report

For more information about TCSI Analytic reports, drilling through unit records and downloading multiple records at once, please refer to the TCSI Analytics user guide.

For any enquiries relating to TCSI Analytics reports, please contact university‑statistics@dese.gov.au..

VET focused TCSI Analytics reports are currently being finalised and will be released soon. If you have any questions in the meantime, please contact VSLDataRequests@dese.gov.au for more information.

We would like to thank those providers that have already completed the self-assessment survey.

This survey confirms the status of higher education reporting in TCSI and assesses each Higher Education provider’s overall compliance with the 2021 reporting requirements.

We would like to remind providers that the survey is to be completed by 4 February, 2022. The survey was sent via Qualtrics to the primary contact at each provider.

Please note that the survey was sent from noreply@gemailserver.com. You may wish to update your email filter settings to receive correspondence from this email address.  If you need to update the primary contacts for your provider, please contact TCSIsupport@dese.gov.au.

If you are unable to open the link and complete the survey, please contact TCSIsupport@dese.gov.au for assistance.

A reminder that the TCSI Support team is available to meet with you to discuss any issues relating to reporting in TCSI.