Loan processing for HECS HELP, FEE HELP and VSL loans

What is StEME?

StEME is the Student Entitlement Management Engine. StEME is a component of TCSI that is responsible for:

  • creating student loans
  • calculating a student's HELP balance
  • checking whether student loans can be covered by the student's HELP balance
  • maintaining a 'loan status' so providers can see where a loan is in the loan management process
  • sending loans to the ATO
  • adjusting a student's HELP balance when loan repayment data is received from the ATO, and
  • updating loans when loan related data is reported or amended by providers.

This document provides a high level description of StEME's loan management process and what each 'loan status' means.