|
Physical Address |
Postal Address GPO Box 9880 Canberra ACT 2601 Location Code: C50MA7 |
| Telephone Helpline (02) 6240 7487 |
Email Support TCSIsupport@dese.gov.au |
Contact Us
TCSI project team
Other contacts
VET contacts
| Contact type | Contact details |
|---|---|
| eCAF System Enquiries relating to the online system students use to request a VET Student Loan and VET or DUAL (non table A and B) provider enquiries |
VETStudentLoans@dese.gov.au |
| VET FEE‑HELP - FAQs | https://www.employment.gov.au/vet-fee-help-providers |
| VET Student Loans - FAQs | https://www.employment.gov.au/information-vet-student-loans-approved-providers |
| VFH - VSL Payments VET FEE‑HELP and VET Student Loans provider payment enquiries |
VFHVSLPayments@dese.gov.au |
| VET Compliance Compliance of VET FEE‑HELP and VET Student Loan programs |
VETcompliance@dese.gov.au |
| VET Tuition Assurance VET FEE‑HELP and VET Student Loans tuition assurance enquiries |
VETTuitionAssurance@dese.gov.au |
| VET Administrative Information for providers Requirements of HESA, administration of VET assistance and financial payments and estimates |
VETStudentLoans@dese.gov.au |
| HELP IT system (HITS) Administration of student support program policies & HELP IT system (HITS) |
VETStudentLoans@dese.gov.au |
Higher education contacts
| Contact type | Contact details |
|---|---|
| Higher Education Research Block Grants Enquiries relating Research Training Program (RTP) and the Research Support Program (RSP) |
RBGrants@dese.gov.au |
| Higher Education Datamart Access to a range of higher education datasets |
HigherEDDatamart@dese.gov.au |
| eCAF System Higher education enquiries relating to the online system students use to request a HELP loan (Table A, B and private higher education providers) |
HEenquiries@dese.gov.au |
| HELP loan Enquiries relating to the HELP scheme |
HEenquiries@dese.gov.au |
| Administrative Information for Higher Education Providers Requirements of HESA, administration of HELP and financial payments and estimates |
HEenquiries@dese.gov.au |
| HELP IT system (HITS) Administration of student support program policies & HELP IT system (HITS) |
HEenquiries@dese.gov.au |
| University Statistics Requests for data and department publications |
University-Statistics@dese.gov.au |
| Unipay Institutional payments |
unipay@dese.gov.au |
| Financial Estimates and Payments HELP and CGS payments |
FEP@dese.gov.au |
| Scholarships general Commonwealth Scholarship initiatives and general Scholarships enquiries |
scholarships@pmc.gov.au |
| Scholarships system related For assistance with the use of the Scholarships system functionality |
TCSIsupport@dese.gov.au (02) 6240 7487 |