TCSI Tracker

The TCSI Tracker displays the current status of TCSI and associated systems. It is updated whenever these statuses change.

To get notified about system outages, new user guides and other technical advice, subscribe to TCSI website alerts.

Environment Status Notes
Webservice Alert
 Operating

Verification of Unique Student Identifiers (USI) was re-triggered on Friday 28 April 2023 for all students with an unverified USI in TCSI (where the student has active unit enrolments on or after 1 January 2021).  
PRODA
 Operating

Please review the expiry dates of your B2B devices and renew the activation periods to ensure PRODA access will continue without disruption. Further information can be found in our PRODA guide.
B2G APIs
 Operating

API system codes follow the National API Standards. TCSI Validation codes are TCSI specific and can be found on the TCSI Validations page.
TCSI Data Entry
 Operating

Providers are not able to view staff data they have reported via the TCSI Data Entry portal records screen. To view staff data that have been reported to TCSI please submit a data extract request.
TCSI Analytics
 Operating

If you require production data from TCSI, that are not available from TCSI Analytics, please submit a data extract request.
Production environment
 Operating

The system experienced an unplanned outage from 2pm [AEST], 26 May 2023. Our IT teams resolved this unplanned outage at 5.30 pm [AEST], 27 May 2023. The regular fortnightly production outage on 26 May 2023 was extended to support critical security updates and maintenance. The outage was planned for 8.00am - 2.00pm [AEST]. TCSI services were unavailable during the outage. 

Release notes will be available following a major production release.
Test environment
 Operating

The TCSI test environment refresh was successfully completed 4 March 2023. Providers and TCSI developers can now apply to the test environment by completing the TCSI test account request.

Regular deployments to the test environment are scheduled for 8.00 am – 9.30 am [AEDT] on Tuesdays.

Delays may be experienced assigning CHESSNs and verifying mock TFNs.