The TCSI Tracker displays the current status of TCSI and associated systems. It is updated whenever these statuses change.
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| Environment | Status | Notes |
|---|---|---|
Webservice Alert |
Operating | |
PRODA |
Operating | Please review the expiry dates of your B2B devices and renew the activation periods to ensure PRODA access will continue without disruption. Further information can be found in our PRODA guide. |
B2G APIs |
Operating | API system codes follow the National API Standards. TCSI Validation codes are TCSI specific and can be found on the TCSI Validations page. |
TCSI Data Entry |
Operating | |
TCSI Analytics |
Operating | Please refer to the Accessing data in TCSI news article if you require production data from TCSI, that are not available from TCSI Analytics. The article also providers information on the phase out of the Data extract request form. |
Production environment |
Operating |
The production release on Friday 24 April 2026 has been cancelled, and there will be no outage required to TCSI Data Entry or B2G APIs. The next production release will occur on Friday 8 May 2026 and will continue fortnightly thereafter. The regular releases require an outage to TCSI Data Entry and B2G APIs from 8.00am to 10.00am [AEST]. Release notes will be available following a major production release. |
Test environment |
Unplanned Outage |
As of 8:00AM [AEST] 20 April 2026, some providers are experiencing an “Service Unavailable” error when using the TCSI test environment. IT are investigating the issue as a priority. Regular deployments to the test environment are scheduled for 8.00 am – 9.30 am [AEST] fortnightly on a Tuesday. Providers and TCSI developers can now apply to the test environment by completing the TCSI test account request. Delays may be experienced when assigning CHESSNs and verifying mock TFNs. |