The TCSI Tracker displays the current status of TCSI and associated systems. It is updated whenever these statuses change.
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| Environment | Status | Notes |
|---|---|---|
Webservice Alert |
Operating | |
PRODA |
Operating | Please review the expiry dates of your B2B devices and renew the activation periods to ensure PRODA access will continue without disruption. Further information can be found in our PRODA guide. |
B2G APIs |
Operating |
There is a Secure Sockets Layer (SSL) Certificate update for TCSI is scheduled for Sunday 27 September 2026. The update will be deployed into test and then production on the same day. Providers and vendors should not notice any interruption in services, and are not required to do anything for this update. The issue impacting Address Validation checks in TCSI from 22 September 2026 was resolved on 23 September 2026. Providers are advised to ignore any warning Real-Time Validations 10188, 10250, and 10251 and Scheduled Validations SV00129 and SV00130 that were triggered on 22 and 23 September 2026. From 21 August 2026, some providers have received 00008SYS and 00009SYS errors when attempting to retrieve notifications using their student management system. The TCSI Analytics "Critical loan errors dashboard" and "Provider notification" report can be used to access notifications while Outstanding Issue in Production #912592 is investigated. Providers performing GET calls on notifications after 24 July 2026 may return some notifications that have already been resolved. The issue is being investigated as a high priority. More information can be found on Outstanding Issue in Production #902551. API system codes follow the National API Standards. TCSI Validation codes are TCSI specific and can be found on the TCSI Validations page. |
TCSI Data Entry |
Operating |
The issue impacting Address Validation checks in TCSI from 22 September 2026 was resolved on 23 September 2026. Providers are advised to ignore any warning Real-Time Validations 10188, 10250, and 10251 and Scheduled Validations SV00129 and SV00130 that were triggered on 22 and 23 September 2026. Some providers are receiving errors when attempting to upload Student concordance files via the TCSI Data Entry Portal. The issue is being investigated as a priority. In the meantime, please send any errors received to TCSISupport@education.gov.au. |
TCSI Analytics |
Operating |
Some notifications in the Provider Notification Report have remained in the report after being resolved by providers since 24 July 2026. The issue is being investigated as a high priority to ensure resolved notification are not included in the report. More information can be found on Outstanding Issue in Production #902551. Please refer to the TCSI - Bulk Data Retrieval if you require production data from TCSI, that are not available from TCSI Analytics. |
Production environment |
Operating |
The issue impacting Address Validation checks in TCSI from 22 September 2026 was resolved on 23 September 2026. Providers are advised to ignore any warning Real-Time Validations 10188, 10250, and 10251 and Scheduled Validations SV00129 and SV00130 that were triggered on 22 and 23 September 2026. The last production release occurred on Friday, 28 August 2026 and will continue on a fortnightly schedule. The regular releases require an outage to TCSI Data Entry and B2G APIs from 8.00am to 10.00am [AEST]. Release notes will be available following a major production release. |
Test environment |
Operating |
Regular deployments to the test environment are scheduled for 8.00 am – 9.30 am [AEST] fortnightly on a Tuesday. Providers and TCSI developers can apply to the test environment by completing the TCSI test account request. The test environment may take longer than expected to assign CHESSNs and verifying mock TFNs. |