The TCSI Tracker displays the current status of TCSI and associated systems. It is updated whenever these statuses change.
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| Environment | Status | Notes |
|---|---|---|
Webservice Alert |
Operating | |
PRODA |
Operating |
Providers and vendors are now able to generate test environment device keys and set up test accounts in PRODA as the unplanned outage was confirmed as resolved at 2.10 pm [AEST] Wednesday, 1 July 2026. On Tuesday, 9 June 2026, PRODA attributes for TCSI Analytics were updated. Providers are encouraged to review PRODA attributes as per the TCSI PRODA attributes update article in the TCSI May Newsletter 2026. For more information, please see the PRODA guide. Please review the expiry dates of your B2B devices and renew the activation periods to ensure PRODA access will continue without disruption. Further information can be found in our PRODA guide. |
B2G APIs |
Operating |
Providers performing GET calls on notifications after 24 July 2026 may return some TFN notifications that have already been resolved. The issue is being investigated as a high priority. More information can be found on Outstanding Issue in Production #902551. API system codes follow the National API Standards. TCSI Validation codes are TCSI specific and can be found on the TCSI Validations page. |
TCSI Data Entry |
Operating | The issue impacting the TCSI Data Entry portal where providers who attempted to upload larger files (more than 1000 rows) triggered a "System failure" status, was resolved on Thursday 30 July 2026. |
TCSI Analytics |
Operating |
Some notifications in the Provider Notification Report have remained in the report after being resolved by providers since 24 July 2026. The issue is being investigated as a high priority to ensure resolved notification are not included in the report. More information can be found on Outstanding Issue in Production #902551. Please refer to the TCSI - Bulk Data Retrieval if you require production data from TCSI, that are not available from TCSI Analytics. |
Production environment |
Operating |
Planned outage for the TCSI production environment from 7.00 am to 11.30 am [AEST] Sunday, 21 June 2026. During this outage TCSI Analytics, TCSI Data Entry portal and B2G APIs will be unavailable. Planned outage for the TCSI Data Entry portal from 9 am [AEST] Saturday, 20 June 2026 to 5 pm [AEST] Sunday, 21 June 2026. During this outage file upload and the search function will be unavailable. The next production release will occur on Friday 5 June 2026 and will continue fortnightly thereafter. The regular releases require an outage to TCSI Data Entry and B2G APIs from 8.00am to 10.00am [AEST]. Release notes will be available following a major production release. |
Test environment |
Operating |
Providers and vendors are now able to generate test environment device keys and set up test accounts in PRODA as the unplanned outage was confirmed as resolved at 2.10 pm [AEST] Wednesday, 1 July 2026. Providers and TCSI developers can now apply to the test environment by completing the TCSI test account request. Delays may be experienced when assigning CHESSNs and verifying mock TFNs. |