Remissions and re-credits

A remission or re-credit is a process where a student's HELP or VETSL debt is removed, HELP balance is re‑credited and any contribution or fees repaid for reasons required or allowed under legislation. See the Administrative Information for Providers (AIP) or the VET Student Loans: Manual for Providers.

Remissions and re‑credits are reported by updating the relevant Unit Enrolment record with an allowable Remission reason code (E446). Providers should not revise or remove other values on the unit enrolment or associated AOU when updating E446, except for Unit of study status code (E355) and Unit of study outcome date (E601).

The allowable values for the Remission reason code (E446) are based in legislation:

The legislative basis for each allowable value is listed below:

Allowable value	Universities	Non‑university higher education providers	VSL providers
01	HESA s36-20 HESA s97-25	HESA s104-25	VSLA s68
06	HESA s36-24A HESA s97-42	HESA s104-42	VSLA s69
12	Use when a student receives a re‑credit of HELP balance as a result of determining, after the census date, that the student does not have a valid tax file number	Use when a student receives a re‑credit of HELP balance as a result of determining, after the census date, that the student does not have a valid tax file number	N/A
16	N/A	HESA s104-43	N/A
17	N/A	HESA s104-44(1)	N/A
18	N/A	HESA s104-44(2)	N/A
19	N/A	HESA s104-44(3)	N/A

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