Validation error 10844
HELP balance not available for Student Resource Key (UID8).
Description
HELP balance not available for Student Resource Key (UID8).
Error Logic
If a provider or a departmental officer requests a HELP balance using a Student Resource Key (UID8) as the input parameter and that CHESSN (E488) does not exist in ITSP, then send the error message.
Error Resolution
Please check the Student record (UID8). There is insufficient information on the Student record (UID8) for the system to uniquely identify the student and return HELP balances. Please report more identifying data, such as a TFN, to help resolve this issue.