Validation error 10844

HELP balance not available for Student Resource Key (UID8)

Description

HELP balance not available for Student Resource Key (UID8)

Error Logic

If a provider or a departmental officer requests a HELP balance using a Student Resource Key (UID8) as the input parameter and there is no CHESSN (E488) on that Student record (UID8), then send the error.

Error Resolution

Please check the Student record (UID8). There is insufficient information on the Student record (UID8) for the system to uniquely identify the student and return HELP balances. Please report more identifying data, such as a TFN, to help resolve this issue.

Details

ITSP Error Code: 10844
HEP: Yes
VET: Yes
PIR: No
TAC: No
Rule type: Warning
Related elements:
Element Name:
Packet: