Validation error 10692
Verified TFN required for old HECS-HELP/FEE-HELP loan change
Description
Error Logic
If a unit enrolment is linked to an existing HECS-HELP or FEE-HELP loan, and the Loan Status (A130) is ‘committed’ or ‘adjcommitted’, and the existing Unit of Study Census Date (E489) is more than two years ago, then the unit enrolment or the AOU cannot be deleted or changed in a way that would lead to the existing loan being deleted or changed.
Error Resolution
Please check the Unit of Study Census Date (E489) for the unit enrolment and Tax File Number (E416) for the student. A HECS-HELP or FEE-HELP loan that has already been transmitted to the ATO and has a Unit of Study Census Date (E489) more than two years ago cannot be amended unless the TFN has been verified within the last 48 hours.
If the requested deletion or amendment is needed, please re-attempt this within 48 hours of the student’s TFN being verified by the ATO.
Details
| ITSP Error Code: | 10692 |
|---|---|
| HEP: | Yes |
| VET: | No |
| PIR: | No |
| TAC: | No |
| Rule type: | Fatal |
| Related elements: | |
| Element Name: | Tax file number |
| Packet: |
Unit enrolment packet 2024 AOU packet 2024 |