Resolving RTV errors - for providers using TCSI Data Entry

If you use TCSI Data Entry to report your data, please use the steps below to resolve each of your RTV errors that appear in the response file:

  1. Check if a red box appears around any of the elements in the response file.
  2. If an element has a red box around it, note it's Error Code (in column D of the response file).
  3. Open the Validation spreadsheet and look up the error code.
  4. Read the Error Description (column J) and Error Resolution (column K).
  5. If you are unsure of the correct reporting for any data elements in the Error Description or the Error resolution, look up the data element in the Data Element Dictionary.
  6. Compare the correct reporting against what you have attempted to report to resolve the error.





You receive the following error in the response file:

An error report that shows a red box around a cell containing value '401'

  1. In the response file, as shown in the image above, a red box appears around the cell with value '401'. This indicates that there is an issue with the code of '401' reported for this record.
  2. The first cell of this row shows the error code '10124ENRLOG'.
  3. Open the Validation spreadsheet to find more information on error code 10124.
  4. Read the Error Description and Error Resolution columns:
    • Error description describes what is wrong: "The Discipline Code (E464) is not a valid code"
    • Error resolution suggests what to check to fix the RTV: "Please check the list of acceptable codes and report the correct Discipline Code (E464) for the unit of study."
  5. Because the error is about E464, look up 464 in the Data Element Dictionary to review the data element specification. This contains a link to Appendix E that has the valid codes.
  6. To resolve the error, you will need to make sure that the value reported for E464 is one that appears in Appendix E, for example,'040101'.

Need help?

If you follow the steps given above, you should be able to resolve most RTV errors. It may seem daunting to receive dozens of errors, however often it will only be several errors triggered across multiples records.

If you are unable to resolve an error after taking these steps, please contact for help and provide information such as the error code, pre-existing student or course data in TCSI and the data submission generating the error.